Faq

 Interfreight World Agencies offers a comprehensive range of logistics services, including:

• Custom Clearance
• Import and Export
• International Courier Services
• Relocation Services
• Transport Services
• Warehousing Services

You can request a quote by visiting our Get a Quote page and filling out the form with your requirements. Our team will review your request and provide a customized quote promptly.

We provide logistics services both locally within Kenya and internationally. Our global network of partners ensures seamless logistics solutions worldwide.

You can track your shipment by visiting our Track Shipment page and entering your tracking number. This will provide you with the latest status updates on your shipment.

The documents required for customs clearance may vary depending on the type of goods and the country of origin/destination. Generally, you will need:

• Commercial Invoice
• Packing List
• Bill of Lading or Airway Bill
• Import/Export License (if applicable)
• Certificate of Origin
• Any other specific documents required by customs authorities

Absolutely! We have the expertise and resources to handle shipments of all sizes, including large and oversized items. Our transport and logistics solutions are designed to accommodate various cargo dimensions.

We offer flexible warehousing solutions, including short-term and long-term storage options. Our secure facilities are equipped to handle a wide range of goods, ensuring their safety and accessibility.

How can I contact customer support?

You can reach our customer support team by visiting our Contact Us page. There, you will find our phone number, email address, and a contact form to submit your inquiries. We are here to assist you with any questions or concerns you may have.

Yes, we offer insurance options to cover your shipments against potential risks during transit. Please discuss your insurance needs with our team when arranging your shipment.

We accept various payment methods, including bank transfers, credit/debit cards, and online payment options. Please contact our billing department for more details on payment options.

Yes, we specialize in handling urgent and time-sensitive shipments. Our international courier services are designed to ensure prompt delivery of your parcels and documents worldwide.

We prioritize the security of your goods by implementing rigorous handling procedures, secure warehousing facilities, and reliable transport options. Our team is trained to handle your shipments with the utmost care and professionalism.